Pinnacle Reclaim Group

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Speak to a senior analyst

The intake call is free, confidential and roughly 45 minutes. It is the first — and only entirely no-cost — step in our process.

Pinnacle Reclaim Group Ltd

Office:

71-75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom

Companies House: No. 14628097

Visit the office

Covent Garden, central London. Five minutes from Holborn or Tottenham Court Road tube stations. Visits are by appointment only — please book through your case analyst.

The PRG office front in Covent Garden, London

Request a case review

Tell us briefly what happened. A senior analyst will respond within one business day. Everything you write here is treated as confidential.

Before you call

Three things that make the intake call more productive

A

Pull your statements

Have the relevant bank or card statements open. Date ranges and the exact merchant descriptor are the two things we ask for first.

B

Save the conversations

Take screenshots or export the full chat thread with the operator. We need the timeline, not a summary.

C

Have a quiet 45 minutes

The conversation is detailed and may surface emotion. Take it somewhere private where you can focus without interruption.