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Pinnacle Reclaim Group

Four recovery service lines — one investigation discipline

Each line is staffed by analysts who specialise in the payment rails, regulators and operator playbooks unique to that fraud category. Choose the service closest to your situation, or send us the file and we will route it ourselves.

Security and recovery concept with a shielded vault
How to choose

How to pick the right service line

If you funded the platform through a bank card or wire from a regulated account, your most likely recovery instrument is a chargeback or recall packet — routes covered under our forex and binary-options lines. If you funded through a crypto wallet, the entry point is blockchain forensics under our crypto recovery line. If the loss was wrapped in a long-form social-engineering relationship, the romance & pig-butchering line is built to manage the personal sensitivity alongside the fund work.

  • Card or bank transfer to "forex/CFD" broker? See forex recovery.
  • Sent crypto from your own wallet to an exchange or DApp? See crypto recovery.
  • Opened account on a binary platform? See binary options.
  • Trusted an online relationship that ended in a "trading" platform? See romance & pig-butchering.
Forex broker fraud recovery service

Forex & CFD broker fraud

For losses tied to "online brokers" that block withdrawals, fabricate margin calls, or invoke offshore regulators that do not exist. Average case length: 11–16 weeks.

Read the service brief
Crypto fund recovery service

Crypto fund recovery

For BTC, ETH or stablecoin losses sent from a self-custodial wallet. We trace, identify the receiving venue and prepare the freeze petition. Average case length: 9–22 weeks.

Read the service brief
Binary options recovery service

Binary options claims

For deposits to binary-options platforms — usually card-funded and therefore highly chargeback-receptive when properly evidenced. Average case length: 6–12 weeks.

Read the service brief
Romance scam recovery service

Romance & pig-butchering

For long-tail social-engineering losses that ended on a fake trading platform. Handled with discretion by a dedicated senior team. Average case length: 12–26 weeks.

Read the service brief
Across every service line

What you can expect from a PRG matter

Senior-led intake

Your first call is with a senior analyst — never an unrelated sales agent reading from a script.

Written investigation report

A fixed-fee document mapping route of loss, counterparty and the most likely recovery instrument.

UK-hosted case folder

You upload to and download from a UK-jurisdiction encrypted environment audited annually.

Status email every 14 days

A short, plain-English progress update is sent every fortnight whether or not anything moved.

No automatic billing

Fieldwork only begins once you have countersigned the proposed scope and budget.

Closure pack

Every matter ends with a written closure pack, even if no funds were recovered — you keep the paper trail.

Not sure which service line you need?

Tell us the platform name and how you funded it. We will route the file ourselves and call you back within one business day.