Funds at a regulated exchange
If your trace ends at a KYC-compliant exchange, freeze petitions and AML-driven holds are routinely effective when the evidence packet is properly assembled.
Crypto recovery is more about evidence engineering than blockchain magic. We map the on-chain movement, identify the regulated venue at the end of the trail, and prepare the freeze petition that the venue's compliance team needs to see.
Not all crypto losses are equally recoverable. The single biggest variable is what happened to the funds after they left your wallet.
If your trace ends at a KYC-compliant exchange, freeze petitions and AML-driven holds are routinely effective when the evidence packet is properly assembled.
Smaller venues frequently cooperate with documented requests, especially when the home jurisdiction has a recognised regulator we can copy in.
Some DApps will respond to a properly drafted notice, but enforcement is jurisdiction-sensitive and we will quote case-by-case.
Once funds pass through a mixer or chain-hop, the trace breaks down and recovery becomes uneconomic for most case sizes. We will tell you this honestly.
The investigation report is the cornerstone. Until it exists, no exchange compliance desk will engage. The report covers four mandatory sections.
The TXIDs of every transfer you made. If you used a custodial wallet, screenshots of the withdrawal log work.
A signed message from the sending wallet, or proof of the platform that held it (e.g., a CEX statement).
Full chat threads with the operator, including the wallet addresses they instructed you to use.
KYC documents you submitted, account statements you downloaded, any "investment dashboard" screenshots.
If you suspect a crypto loss, the most useful next step is to lock in your evidence pack today — even if you choose not to engage a recovery firm at all.