The cold contact
You were approached on social media, WhatsApp, or by a "financial educator" with a confident demo trade and a generous welcome bonus.
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Recovery from unregulated forex & CFD broker fraud
Forex broker scams are the most chargeback-receptive category we work, when handled correctly. The single biggest determinant of outcome is how soon you start — chargeback windows shrink every day.
- Card-funded deposits within 540 days have a realistic recovery route
- Bank-wire deposits within 13 months can be recalled through SWIFT instruments
- Crypto-on-ramp deposits handled jointly with our crypto recovery team
Operator playbook
What an unregulated forex platform tends to do
The fraud follows a predictable arc. Recognising your specific stage tells us which recovery instrument applies.
The first profit
The first small withdrawal worked. This is the "trust deposit" stage — the operator's way of removing the friction for a larger top-up.
The scaling
You were guided into bigger positions, often "managed" by a senior broker. Leverage was applied that you did not fully authorise.
The block
Withdrawals were suddenly held for "tax verification", "AML review", or because a "margin call" had triggered. This is when most clients call us.
Our approach
What we actually do on a forex matter
The investigation is a sequence, not a sales pitch. The output of the investigation report tells us which of the four recovery instruments below applies to your specific deposit method.
- Chargeback dossier: evidence rebuilt to the actual reason-code criteria the issuing bank's dispute desk needs to see, not a narrative letter.
- SWIFT recall request: coordinated with your bank's correspondent desk where the funding route was a wire.
- Regulator notification: filed in the operator's claimed and actual jurisdictions, with copies to your home regulator.
- Acquirer dialogue: direct correspondence with the acquiring bank when the operator has refused refund.
Realistic timing
How long a forex matter typically runs
Week 1–2: Intake & evidence
Confidential intake call, evidence pack uploaded to your case folder. Investigation report drafted.
Week 3–4: Report & sign-off
You receive the report. If you proceed, you countersign the fieldwork scope and budget letter.
Week 5–10: Submission window
Chargeback or recall packets are submitted. Regulator notifications go out in parallel. Your case manager is in weekly contact.
Week 11–16: Outcome
Issuing bank or acquirer position received. Funds released, or written closure pack issued explaining the decision and your further options.
FAQ · Forex recovery
Specific questions for forex-broker matters
My broker says I owe them money for "leverage". Should I pay?
No. Almost every "outstanding leverage debt" demand is a pressure tactic. Paying it does not unlock your funds. In many cases the debt is fabricated to extract a final deposit before the operator cuts contact.
The broker is licensed in [obscure jurisdiction]. Can I still recover?
Possibly. The "licence" is often issued by an entity that does not actually regulate financial markets, or by a registry that has since revoked it. Our investigation report will tell you the true licensing status.
I signed a "trading agreement". Doesn't that mean I consented?
Consent under duress or under misrepresentation is not consent in financial regulation. Most chargeback reason codes specifically cover services not provided as described.
The chargeback clock is the most expensive clock in this category.
If your deposit was made in the last 18 months, the most productive thing you can do today is book the intake call.